Terms & Condition
These Terms & Conditions (“Terms”) govern your access to and use of websites, social media pages, mobile applications, and online services owned or controlled by Biofinest LLC (“Biofinest,” “we,” “our,” or “us”) that link to these Terms (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.
1) Eligibility and Online Store Terms
By using the Services, you represent that you are at least the age of majority in your country of residence, or that you have parental or guardian consent if you are a minor. You agree not to use the Services or any of our products for illegal or unauthorized purposes and to comply with all applicable laws. You must not transmit malware, viruses, or destructive code. Any breach of these Terms may result in the immediate termination of your access.
2) General Conditions
We reserve the right to refuse service to anyone, at any time, for any lawful reason. You understand that non-payment content you provide may be transmitted unencrypted across networks and adapted to technical requirements, although payment card data is always encrypted. You further agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission.
3) Availability and Access
We do not guarantee that the Services will be available at all times, uninterrupted, error-free, or secure, or that they will function on all devices and browsers. We may suspend, modify, or withdraw Services at any time for operational, business, or legal reasons. The Services are primarily intended for customers located in jurisdictions where we make our products and programs available, as set out in our Shipping Policy.
4) Accuracy of Information
Although Biofinest strives to provide accurate and current information, we do not warrant that all materials on this site are free from errors or omissions. The materials are provided for general informational purposes only and should not be relied upon exclusively for decision-making. Historical information may be present and is provided for reference only. We reserve the right to update or modify site content at any time without notice.
5) Modifications to Services and Prices
We may modify or discontinue the Services or any part thereof at any time, without notice. Prices and promotions are subject to change without notice. We are not liable to you or any third party for such modifications, suspensions, or discontinuations.
6) Products or Services
Certain products or services may be available exclusively through the Services and may be offered only in limited quantities. All purchases are subject to our Return & Refund Policy. We reserve the right to refuse or cancel orders at our discretion, including where we suspect reseller, wholesaler, or distributor activity. We may limit or cancel quantities per customer, per household, or per address, and may consolidate shipments where appropriate. If an order is cancelled or changed, we may attempt to notify you using the contact details provided at the time of purchase. We reserve the right to restrict the sale of our products or services to certain persons, geographic regions, or jurisdictions. All product descriptions and pricing are subject to change without notice, and we may discontinue any product at any time. While we strive to display product images and colors accurately, we cannot guarantee that your device’s display will be exact. We do not warrant that any product, service, or information will meet your expectations. Unauthorized resale of our products, including resale through platforms such as Amazon, Walmart, TikTok, or eBay, may result in cancellation, refund, account suspension, and legal action. Orders flagged for fraud will be automatically cancelled and refunded.
7) Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate billing, payment, and account details for all transactions. You represent that you are legally authorized to use the payment method provided. We reserve the right to cancel orders for suspected fraud or unauthorized transactions. You must promptly update your information to ensure successful transactions and communication.
8) Payments and Subscriptions
By providing a payment method, you authorize Biofinest and its third-party processors to charge applicable fees, taxes, and shipping costs. If your payment cannot be processed or is late, we may suspend or terminate your order or subscription. Subscriptions automatically renew for the same products unless modified or cancelled. Cancellation requests require reasonable processing time, and if a shipment has already been processed, cancellation will take effect only after that shipment. Please see our Return & Refund Policy for further details.
9) Promotions, Coupons and Gift Cards
Promotions, coupons, and offers are subject to specific terms and conditions, may change or be withdrawn without notice, and may not be combined unless expressly stated. Gift cards and credits, if offered, are governed by the terms at purchase and applicable laws.
10) Intellectual Property
All content on the Services, including text, graphics, logos, product images, photographs, videos, software, code, and design, is owned by or licensed to Biofinest and protected by copyright, trademark, and other laws. You are granted a limited, revocable, non-exclusive, and non-transferable license to access and use the Services for personal, non-commercial purposes only. No rights are granted by implication or estoppel.
11) Third-Party Links and Tools
The Services may contain links to third-party websites or provide access to third-party tools. We do not control, endorse, or assume responsibility for third-party sites, tools, or their policies. Your use of such third-party resources is at your own risk. Optional tools are provided “as is” and without warranties of any kind.
12) User-Generated Content and Feedback
If you submit reviews, comments, testimonials, photos, videos, or other content (“User Content”), you grant Biofinest a worldwide, perpetual, irrevocable, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, distribute, display, and create derivative works from your User Content in any media. You represent and warrant that you are at least 18 years old, that you own or control the rights in your User Content, and that your User Content is accurate and lawful. User Content must not contain unlawful, defamatory, obscene, or malicious material. We may edit or remove User Content at our discretion, but we are under no obligation to do so. You remain solely responsible for your User Content.
13) Personal Information
Your submission of personal information through the Services is governed by our Privacy Policy.
14) Health and Medical Disclaimer
Biofinest is not a medical professional and does not provide medical advice. Content provided through the Services is for general informational purposes only and is not a substitute for professional medical care. Our products are not intended to diagnose, treat, cure, or prevent any disease. You should consult your physician before using any supplement or making decisions regarding your health. In a medical emergency, call 911 in the United States or your local emergency number immediately.
15) Prohibited Uses
You may not use the Services or content for unlawful purposes, to solicit others to perform unlawful acts, to violate regulations or laws, to infringe upon intellectual property rights, to harass or discriminate, to submit false information, to transmit malicious code, to collect personal information of others, to spam or scrape, to engage in obscene or immoral activities, or to interfere with security features.
16) Disclaimers
The Services, including products and materials, are provided “as is” and “as available.” We disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and uninterrupted operation.
17) Limitation of Liability
To the fullest extent permitted by law, Biofinest and its affiliates, officers, directors, employees, and agents shall not be liable for indirect, incidental, consequential, special, or punitive damages, or for loss of profits, revenue, data, goodwill, or other intangible losses. Our total liability for any claim shall not exceed the greater of the amount you paid for the product or service in the three months preceding the claim, or USD $100, except where such limitation is prohibited by applicable law.
18) Local Consumer Protection Rights
Nothing in these Terms excludes or limits any mandatory consumer rights in your country of residence. For Singapore customers, this includes rights under the Consumer Protection (Fair Trading) Act (CPFTA) and the Lemon Law provisions, which provide remedies for defective goods, including repair, replacement, or refund. Our Return & Refund Policy and these Terms apply only to the extent permitted by applicable law and do not override your statutory rights
19) Indemnification
You agree to indemnify and hold harmless Biofinest and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, or expenses, including attorneys’ fees, arising from your violation of these Terms, misuse of the Services, or User Content.
20) Governing Law and Venue
These Terms are governed by the laws of the State of Utah, USA, without regard to conflict-of-law rules. You and Biofinest agree to the exclusive jurisdiction and venue of the state courts in Salt Lake County, Utah, and the federal courts for the District of Utah, for any dispute not subject to arbitration. However, if you are a consumer outside the United States, you may also be entitled to bring legal proceedings in your country of residence under its mandatory consumer protection laws.
21) Arbitration and Class Action Waiver (U.S. Users)
U.S. users agree that disputes will be resolved through binding individual arbitration, rather than court, except that claims may be brought in small claims court where applicable. Class actions, collective actions, and representative proceedings are not permitted. You may opt out of this arbitration provision within thirty days of first accepting these Terms by emailing legal@biofinest.com with your name, email address, and a clear opt-out statement. Arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, and hearings will take place in Salt Lake County, Utah, unless otherwise agreed. This section is governed by the Federal Arbitration Act.
22) Termination
We may suspend or terminate your access to the Services at any time, without notice, if you violate these Terms or engage in unlawful or fraudulent activity. You remain liable for all amounts due up to and including the date of termination. Provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, arbitration, and local consumer rights survive termination.
23) Severability and Entire Agreement
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in effect. Our failure to enforce any right is not a waiver of that right. These Terms, along with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and Biofinest, superseding prior agreements or understandings.
24) Contact Information
If you have questions about these Terms, contact us through our Contact Us page.