This Privacy Policy describes how Biofinest LLC (“Biofinest,” “we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit our websites, social media pages, mobile applications, or other online services that link to this Privacy Policy (collectively, the “Services”). By using the Services, you consent to the collection and use of your information as described here. If you do not agree with the practices outlined, you should not use our Services.

1. Information We Collect
We collect personal information that you provide directly to us, such as your name, email address, billing and shipping details, phone number, payment information, and any other details you submit when you create an account, place an order, subscribe to a service, participate in promotions, or contact us. We also automatically collect certain information when you interact with the Services, including your IP address, browser type, device information, browsing behavior, and interactions with our website or advertisements. In addition, we may obtain information from third parties, such as social media platforms, marketing partners, analytics providers, and publicly available databases.

2. How We Use Information
We use the information we collect to process transactions, fulfill orders, provide customer support, and communicate with you about your account or purchases. We also use your information to deliver marketing and promotional messages, personalize your experience, and improve our products, services, and operations. We may use information for fraud detection, security purposes, compliance with legal obligations, and research or analytics. Where permitted by law, we may use your personal information for targeted advertising and remarketing.

3. How We Share Information
We may share your information with our affiliates, service providers, and business partners that perform functions on our behalf, such as payment processors, order fulfillment providers, marketing agencies, and IT support. We may also disclose information to advertising networks and analytics providers to measure campaign effectiveness and deliver interest-based advertising. If Biofinest undergoes a business transfer, such as a merger, acquisition, or sale of assets, your information may be disclosed as part of that transaction. In addition, we may disclose information when required by law, legal process, or government request, or when necessary to protect our rights, safety, or property or that of others

4. Cookies and Tracking Technologies
Our Services may use cookies, web beacons, pixel tags, and similar technologies to collect information about your browsing activities. These technologies allow us to remember your preferences, understand how you use the Services, and deliver customized advertising. You may adjust your browser settings to block or delete cookies, but some features of the Services may not function properly without them. Some third parties may also collect information about your online activities across different websites to provide interest-based advertising.

5. Data Security
We implement reasonable technical, organizational, and administrative measures to protect your personal information against unauthorized access, misuse, or disclosure. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

6. Data Retention Governing law
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. The duration of retention depends on the type of information, the reason for collection, and applicable legal requirements.

7. International Transfers
If you are located outside the United States, please note that your information may be transferred to and processed in countries that may not provide the same level of protection as your home country. By using our Services, you consent to such transfers, including to the United States where Biofinest and its service providers operate.

8. Your Rights
Depending on your jurisdiction, you may have certain privacy rights. If you are a resident of California, Virginia, Colorado, or Connecticut, you may have rights under applicable privacy laws, such as the right to know what personal information we collect, the right to request access, deletion, or correction of your data, the right to opt out of the sale or sharing of your information, the right to limit the use of sensitive information, and the right to appeal if a request is denied. If you are located in the European Union, the United Kingdom, or Singapore, you may have rights under the General Data Protection Regulation (GDPR) or the Personal Data Protection Act (PDPA). These rights include the right to access, rectify, or erase your data, the right to restrict or object to processing, the right to data portability, and the right to withdraw consent at any time. These rights may be subject to conditions and exceptions. Nothing in this Privacy Policy excludes or limits mandatory protections under local data protection laws, including Singapore’s PDPA.

9. Children’s Privacy
Our Services are not directed to children under the age of sixteen, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete it.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will revise the “Last Updated” date at the top of the page. We encourage you to review this Privacy Policy periodically to remain informed about how we handle your information.

11. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or our data practices, contact us through our Contact Us page.