Return Policy
30-Day Satisfaction Guarantee
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy within 30 days of receiving your product.
Eligibility for Returns
To qualify for a return, the following conditions must be met:
✔ The item must be unused and unopened in its original packaging.
✔ The return request must be initiated within 30 days of delivery.
✔ Items purchased during clearance sales or promotional discounts may not be eligible for returns.
Non-Returnable Items
The following items cannot be returned:
❌ Opened or used supplements.
❌ Products without original packaging or with damaged seals.
❌ Gift cards or promotional giveaway items.
How to Initiate a Return
- Contact Us – Email our support team at support@yourdomain.com with your order number and reason for return.
- Approval – Once approved, we will provide you with a return shipping address.
- Ship the Item – Pack the product securely and send it back using a trackable shipping method.
- Refund Processing – Upon receiving the returned item, we will inspect it and process a refund within 5-7 business days.
Refunds & Processing Time
✔ Refunds are issued to the original payment method used during purchase.
✔ It may take 5-10 business days for the refunded amount to reflect in your account.
✔ Shipping fees are non-refundable unless the return is due to an error on our part.
Exchanges
At this time, we do not offer direct exchanges. If you need a different product, we recommend returning the unwanted item and placing a new order.
Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order with photos of the issue. We will provide a replacement at no extra cost.